Managing Submissions

Every form submission is stored, searchable, and exportable. This guide covers viewing, filtering, exporting, and managing response data.

Viewing Submissions

1. 1

   Go to Forms in the sidebar

   Click Forms to see all your organization's forms. ::

2. 2

   Click your form name

   Open the form you want to review submissions for. ::

3. 3

   Click Submissions in the form navigation

   The submissions table loads with the most recent responses at the top. ::

The submissions table shows:

Column	Description
Date	When the response was submitted
Status	Completed or in-progress
Key fields	The first few field values as preview columns
Actions	View details, delete

Submission Detail View

Click any row to see the full response:

• Every field label and the respondent's answer
• Submission metadata (timestamp, IP, user agent, page flow)
• File attachments (if the form has file upload fields)

Filtering and Searching

Use filters above the table to narrow results:

Filter	Description
Date range	Submissions within a specific time period
Status	Completed submissions only, or include in-progress
Field values	Filter by specific answers (e.g., NPS score > 8)
Search	Full-text search across email, name, and answer text

Sorting

Click any column header to sort:

• Date — newest first or oldest first
• Field columns — alphabetical or numeric sort

Exporting Data

Quick Export

1. 1

   Click Export above the submissions table

   The export dialog opens with format and field options. ::

2. 2

   Choose format: CSV, Excel, or JSON

   Pick the format that works best for your workflow. ::

3. 3

   Select which fields to include

   Check or uncheck fields to control what appears in the export file. ::

4. 4

   Click Download

   The file downloads to your computer immediately. ::

Submission Actions

Viewing

Click a submission row to see the full response detail.

Deleting

• Single submission: Click the row menu, then Delete
• Bulk delete: Apply filters, then click Delete filtered submissions (requires Admin role)

Redacting

For privacy compliance (GDPR, CCPA):

• Redact replaces answer text with [REDACTED] while preserving the submission record
• Audit log tracks who redacted and when
• Use for removing personal data while keeping aggregate statistics

Incomplete Sessions

Track respondents who started your form but didn't finish:

1. 1

   Go to Submissions

   Open the submissions view for your form. ::

2. 2

   Click the Incomplete tab

   Switch from completed submissions to the incomplete sessions view. ::

3. 3

   Analyze drop-off patterns

   See which page or field respondents stopped at and identify friction points. ::

Incomplete session data helps you:

• Find confusing or friction-heavy fields
• Optimize form length and page structure
• Understand where respondents lose interest

Webhooks

Send submission data to external systems in real time.

1. 1

   Go to Settings or Integrations

   Open the form's Settings or Integrations section. ::

2. 2

   Click Add Webhook

   Start configuring a new webhook endpoint. ::

3. 3

   Enter the destination URL

   Provide the URL where submission data should be sent. ::

4. 4

   Select events

   Choose which events trigger the webhook: submission.created, submission.updated. ::

5. 5

   Click Save

   The webhook is active immediately for new submissions. ::

Each webhook POST includes the full submission payload as JSON. Failed deliveries retry with exponential backoff (up to 5 attempts).

Advanced: Webhook payload structure

The webhook payload includes the submission ID, form ID, all field values, submission metadata (timestamp, IP, user agent), and the event type. The Content-Type header is set to application/json. You can verify webhook authenticity using the X-BuoyForms-Signature header included with each delivery.

See Integrations for connecting to Salesforce, Zapier, Google Sheets, and more.