GetFeedback Direct Alternative
GetFeedback says the Direct platform closes Dec. 31, 2026. BuoyForms gives teams a modern migration path with OAuth-based Salesforce mapping, AI form generation, NPS-ready analytics, pilot imports, and implementation support for high-touch Salesforce migrations.
Direct Closure Timeline
Source for Direct closure: Official GetFeedback announcement
Choose BuoyForms if
You need an actively developed product with OAuth-based Salesforce integration, built-in analytics, flexible form building, and a clean migration path before the Direct closure date arrives.
Choose GetFeedback if
You are only keeping an existing GetFeedback setup alive long enough to complete a near-term exit and are not planning to build anything net new on the platform.
Features
How BuoyForms compares to GetFeedback on the capabilities that matter most during a migration.
| Feature | BuoyForms | GetFeedback |
|---|---|---|
| Product status | Actively developed | Direct closes Dec. 31, 2026 |
| Starter plan | 5 forms, 100 subs/mo | No free plan |
| Drag-and-drop builder | ||
| AI form generation | ||
| Built-in analytics | Full dashboard + NPS analytics | Basic reporting |
| Conditional logic | Limited | |
| Custom branding | ||
| Embed on any site | Email/Salesforce only | |
| Salesforce integration | OAuth-based, Salesforce Integration Suite | Supported paid plans |
| Multi-page forms | ||
| Webhooks | Via Salesforce | |
| SSO / SAML | Enterprise | Via Salesforce |
| NPS / CSAT surveys | Native NPS with analytics | Native templates |
| GetFeedback survey import | Pilot migrations available | Source platform |
| Historical response handling | Export preservation now; assisted import later | Native history |
| File upload fields | ||
| Transparent pricing | Contact sales | |
| Long-term viability | Active product | Direct closure announced |
Detail
GetFeedback says the Direct platform will close on Dec. 31, 2026. GetFeedback Digital is separate and continues to be supported. If your team runs relational, transactional, NPS, CSAT, CES, or Salesforce-connected surveys through GetFeedback Direct, plan the migration before that date.
That makes migration planning a near-term risk-management project, not just a tool comparison. Teams should confirm what they are moving to, how Salesforce mappings will be validated, and how historical responses will be preserved before they replace any live GetFeedback links.
Detail
GetFeedback pricing is generally quote-based or invoiced for Salesforce/CX plans rather than a simple public self-serve card.
BuoyForms keeps standard form-builder tiers transparent, but GetFeedback-to-Salesforce migration programs should be treated as guided Enterprise implementations because they include migration review, Salesforce validation, historical data handling, and launch support.
Detail
GetFeedback was optimized for customer feedback surveys inside a Salesforce-oriented workflow. It was much less flexible as a general-purpose form platform.
BuoyForms is a full drag-and-drop builder that supports customer surveys, registrations, applications, operational forms, multi-page flows, and branded embeds. GetFeedback import is available for pilot migrations, and the AI generator also makes it faster to recreate legacy survey structures when a direct import needs review or remediation. Historical responses should be exported and preserved today; assisted import should wait for customer-approved mapping, dry-run results, and duplicate checks.
Detail
GetFeedback reporting leaned heavily on Salesforce objects, reports, and dashboards. That worked if your whole organization lived comfortably inside Salesforce reporting, but it was never a great standalone analytics experience.
BuoyForms includes a built-in analytics dashboard with submission tracking, drop-off visibility, completion trends, and dedicated NPS analytics. Enterprise customers still get OAuth-based Salesforce integration, but they are no longer forced to depend on Salesforce alone for form-performance visibility.
Detail
Salesforce integration was GetFeedback's core strength. BuoyForms preserves that path through the Salesforce Integration Suite with an OAuth-based Salesforce integration that must be validated against a sandbox before launch.
The difference is that BuoyForms wraps that integration inside a broader, actively developed form platform with AI generation, modern theming, embeddable workflows, and migration packaging that can include Salesforce validation.
Detail
BuoyForms is a strong fit for teams that used GetFeedback primarily for customer feedback, Salesforce-connected surveys, and broader data collection needs that have outgrown a narrow survey tool.
It is especially compelling for teams that want a real product roadmap and one platform that can handle both survey and non-survey form workflows after the migration is complete.
Pricing
GetFeedback pricing is usually handled through sales or invoiced CX/Salesforce plans. BuoyForms keeps standard tiers transparent and treats Salesforce migration work as a validated implementation program.
| Tier | BuoyForms | GetFeedback | ||||
|---|---|---|---|---|---|---|
| Price | Salesforce | Status | Price | Salesforce | Status | |
| Starter | $0 | No | 5 forms / 100 subs | None | N/A | No free plan |
| Professional | $29/mo | No | Unlimited forms | Contact sales | Bundled | Confirm package |
| Business | $79/mo | No | AI + analytics | Contact sales | Bundled | Confirm Direct use |
| Enterprise | Custom | OAuth-based | Sandbox validation | Quote-based | Supported paid plans | Confirm timeline |
FAQ
Do not wait until a migration deadline is urgent. Start with inventory, parity review, historical export preservation, and Salesforce sandbox validation before replacing live GetFeedback links.